Return Period: Must be returned within 30 days of purchase.
Condition of Items
To be eligible for a return, the book you purchased must be unused, in the same condition that you received it, and in its original packaging. Receipt or proof of purchase is required for all returns.
Process for Returns
- Contact Us: To initiate a return, please contact our customer service team at [email protected] with your order number and details about the product you would like to return. We will provide you with a Return Merchandise Authorization (RMA) number and return instructions.
- Ship the Item Back: Pack the book securely and include the original receipt or proof of purchase along with the RMA number. Ship the book to our return address provided by our customer service team. Please note that you will be responsible for paying for your own shipping costs for returning your item unless the book is defective or damaged. Shipping label will be provided by us if the item is defective or damaged.
- Receive Your Refund: Once we receive and inspect your return, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days (usually 3 business days).
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and follow the return process mentioned above.
Questions?
If you have any questions about your return, please contact us at [email protected]. We’re here to help!